TwinTurbo.NET: Nissan 300ZX forum - How can they account for all the surveys sent? Not every
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Subject How can they account for all the surveys sent? Not every
     
Posted by AzHeat on July 21, 2004 at 6:26 PM
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In Reply To Should've sealed it in the envelope first at least. posted by Z32Nizzan on July 21, 2004 at 05:53 PM
     
Message customer will bother to fill one out. In my company we would be lucky to get 10% feed back from customers. You need to get enought of them to be representative of your performance. You will always get customers who are totally unreasonable who will give you a bad survey. That's life. Somehow those bad surveys will make their way to the waste basket.

     
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